FAQ – Canadian Consent Management Platform (CMP) for Privacy Compliance

Yes, we provide clear and easy-to-follow bilingual documentation, backed by an 80-person support team located in Canada.

Yes, byscuit has a support team of real people based in Canada.

Yes, we have clients who have successfully installed byscuit on virtually every platform.

Byscuit's mission is to help organizations comply with data protection laws and regulations by effectively managing their cookies.

A cookie is a small text file that is stored on a user's computer when they visit a website. This file contains information such as the user's preferences, login details and navigation information.

Byscuit is a bilingual and local tool, with support and development teams based in Canada. It is customizable to your site, integrates with analytics tools, and meets national compliance and security requirements.

Yes, there are session cookies, persistent cookies, third party cookies, security cookies, performance cookies and functionality cookies. Byscuit handles them all!

Yes, byscuit.com data is stored entirely in Canada, and we are a Canadian-based company.

Yes, the byscuit module is fully optimized for SEO. It follows best practices for web performance, including alignment with the latest metrics like INP (Interaction to Next Paint). The module loads efficiently without slowing down page speed, respects script prioritization, and ensures compliance without affecting your website’s visibility or search engine performance.

Yes, byscuit provides a dedicated module for web agencies, along with flexible partnership agreements. Agencies are welcome on our platform and can take advantage of several exclusive features, including the ability to manage their own clients directly within the byscuit dashboard. It's a solution designed with partners in mind.

Yes, the consent banner is fully customizable. Using the content manager included in the byscuit.com platform, both clients and partner agencies can easily modify the text, colors, buttons, and overall appearance to match their branding. No coding skills are needed.

Yes, all consent data are fully anonymized. byscuit is 100% compliant with all applicable privacy regulations. No personal information is stored — each consent is linked to an anonymous technical identifier with no user-identifiable data.

Consent records are retained for a period of 6 months.
After that, they are securely deleted. The user will then see the consent banner reappear and will be invited to make their choices again, in line with best practices for privacy and transparency.

Yes. The module is available in both French and English, at no extra cost. It can also be adapted to other languages if needed.

Byscuit.com ensures 100% Canadian data hosting, with no cross-border data transfer. The solution is fully compliant with local laws (Loi 25, PIPEDA), which is not always the case with foreign platforms.

Yes, installing byscuit is quick and simple. Our consent management platform is universally compatible with all website types, including:
WordPress, Shopify, Drupal, Joomla, Magento, Wix, Webflow, Squarespace, TYPO3, ColdFusion, and custom HTML websites.
Integration only takes a few minutes with a simple script added to your main template. Clear documentation is available here to walk you through the process, and our team is always ready to assist.

Start the integration – byscuit Documentation (EN)

All data managed by byscuit.com is hosted in Canada, on secure infrastructure certified SOC2 Type 2, located in Canada .
No personal data is transferred outside of Canada. We do not rely on any services subject to the U.S. Cloud Act. This ensures full compliance with Québec’s Law 25 and Canada’s PIPEDA ans CPPA .

Yes. byscuit.com is built with a privacy-by-design approach.
All non-essential scripts — including Google Tag Manager, YouTube, reCAPTCHA, tracking pixels, and marketing cookies — are fully blocked until the user provides explicit consent.
This behavior is enforced by default and aligns with Law 25 requirements.

Yes. Our system automatically generates a secure, anonymized consent log with unique, timestamped identifiers.
The logs are exportable at any time, allowing your organization to demonstrate compliance during audits or inquiries.
We do not collect or retain any personal identifying information in this process

Yes. byscuit.com is fully compliant with WCAG 2.1 Level AA (Web Content Accessibility Guidelines), as required by accessibility regulations across Canada, including Quebec’s Law 25, Ontario’s AODA, and federal government standards.

Yes. byscuit.com fully complies with the AODA by meeting WCAG 2.1 Level AA accessibility standards. These guidelines ensure digital content is accessible to people with various types of disabilities, including visual, motor, auditory, and cognitive impairments.